If you need assistance setting-up a custom domain, please visit this page:įor help with the ProtonMail Bridge and Import/Export apps, please visit:įor Professional or Visionary accounts, the Frequently Asked Questions can be found here:

If you are having login issues, you can find the solutions to the most common login problems on the following page: Click the Confirm Security Exception button in the lower-left corner. This is your localhost, which means that the certificate that we provide must be self-signed and therefore not trusted by default in Postbox. You will be asked to confirm a security exception for port 1143 on 127.0.0.1. We provide these screenshots for illustrative purposes, but your settings will be unique to your account. IMPORTANT: Your particular settings may be different than demonstrated above. Next, copy the Mailbox Configuration settings to the new account setup window: Provide your ProtonMail email and password generated by the ProtonMail Bridge app.

In Postbox, navigate to the File menu and select New > Mail Account. Keep this window open while you set your account up in Postbox. A window will open showing you the settings to use in Postbox, including your password.Configure your account in the ProtonMail Bridge app, then click your account name to expand the row, then click Mailbox configuration.Download and install the ProtonMail Bridge app.Click Settings in the toolbar, then IMAP/SMTP in the left sidebar.Login to your ProtonMail account using a web browser.In order to use your ProtonMail account with Postbox, you need to have the ProtonMail Bridge app installed on your system:

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